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Terms & Conditions

TERMS AND CONDITIONS

The products purchased on the web site (“timeforyourskin.com”) are ruled by the following Terms and Conditions. The products are sold directly by FAST VENTURES s.r.l. ("Vendor"),which has its registered office in Italy at Piazza S. Stefano 5, 20122, Milano, business register number, tax code and VAT number 08395780961, share capital of EUR 50,000.

1.Business policy
1.1
The Vendor offers products for sale on timeforyourskin.com and its e-commerce business services are available exclusively to its end users, i.e. the "Consumers".
1.2
"Consumer" shall mean any individual who is acting for purposes which are outside his or her trade, business or profession. If you are not a Consumer, please do not buy any products on timeforyourskin.com.
1.3
The Vendor reserves the right not to process orders received from users who are not "Consumers" and any other order which does not comply with Vendor's business policy.
1.4
These Terms and Conditions regulate offer, transmission and acceptance of purchase orders relating to products on timeforyourskin.com between the users of timeforyourskin.com and the Vendor.
1.5
The Terms and Conditions do not regulate the supply of services or the sale of products performed by third parties that are on timeforyourskin.com through links, banners or other hypertext links. Before sending orders and purchasing products and services from those third parties, we recommend that you verify the third party's terms and conditions. Under no circumstances shall the Vendor be deemed liable for the supply of services provided by third parties or for the execution of e-commerce transactions between users of timeforyourskin.com and third parties.

2.How to Execute a Contract with the Vendor
2.1
To place an order for the purchase of one or more products on timeforyourskin.com, you must fill out the online order form and send it electronically to the Vendor, following the relevant instructions.
2.2
The order form contains a link to these Terms and Conditions, and also contains information on the main characteristics of each ordered product, the relevant unit price (including all applicable fees and taxes), the type of payment that you may use in order to purchase each product, shipping terms for the purchased products, shipping and delivery costs, and references to the terms and conditions for returning purchased products. Before submitting your order form for the purchase of products, you will be asked to carefully read the Terms and Conditions, to print a copy using the print option and to save or reproduce a copy thereof for your own personal use.
2.3
An order shall be deemed submitted when the Vendor receives your order form electronically and the order information has been verified as correct.
2.4
The order form will be filed in our data base for the time required to process your order and as provided by law. You may access your order form by clicking on the section called My Account in the Customer Care area.
2.5
Before submitting the order form, you will be asked to identify and correct possible input errors.
2.6
After your order form has been submitted, the Vendor will process your order.
2.7
The Vendor may not process purchases when there are not sufficient guarantees of solvency, when orders are incomplete or incorrect, or the products are no longer available. In any case, the Vendor reserves the right to unilaterally interrupt the purchase process. In the above cases, we shall inform you by e-mail that the contract has not been executed and that the Vendor has not carried out your purchase order specifying the reasons thereof. If the products displayed on timeforyourskin.com are no longer available at the time of your last access or once the Vendor has received your order form, the Vendor shall inform you of the unavailability of the ordered products within thirty (30) days from the day after the Vendor has received your order.
If the order form has been sent and the price has been paid for items that are no longer available, the Vendor will refund the amount paid for those items.
2.8
By submitting an order form, you unconditionally accept and undertake to observe the provisions of these Terms and Conditions in your contract with the Vendor. Should you not agree with certain provisions of these Terms and Conditions, please do not submit your order form for the purchase of products on timeforyourskin.com.
2.9
By submitting an order form, you agree and accept these Terms and Conditions as well as further conditions contained on timeforyourskin.com, through links, including the Terms and Conditions and Privacy Policy.
2.10
Upon submission of an order form, the Vendor will send you a purchase order receipt e-mail, containing a summary of the information related to the order form.

3. Guarantees and Product Price Indication

3.1
On timeforyourskin.com, we offer for sale luxury and top-quality products. These products are purchased by the Vendor directly from manufacturers and dealers, carefully selected for their stringent quality control.
3.2
The Vendor does not sell second-hand products, flawed products or products of lower quality than the corresponding market standards.
3.3
The main characteristics of products are shown on timeforyourskin.com on each product page. The products offered for sale on timeforyourskin.com may not exactly correspond to the real garments in terms of image and colours due to the Internet browser or monitor used.
3.4
Prices are subject to change and will be as quoted on our site from time to time, except in cases of obvious error. Check the final price of sale before sending the relevant order form.

4.Payments

4.1
Payment of the product prices and relevant costs for shipping and delivery must be made using one of the procedures indicated on the order form. As indicated in the order form, the price for the purchase of products and the costs for shipping and delivery will be charged to your current account when the purchased products are actually shipped.
4.2
In the case of payment by credit/debit card, all details (for example, card number or expiration date) will be sent by encrypted protocol to Braintree or other banks which provide electronic payment services, without third parties having any access thereto whatsoever. Such details will not be used by the Vendor except for performing the procedure relevant to your purchase or issuing refunds in the case of returns, in compliance with the exercise of your return right or for reporting cases of fraud to the police.

5.Recess and Returns
5.1
You have the right to cancel your contract with the Vendor in relation to products purchased from timeforyourskin.com, without any penalty and for any reason, by notifying the Vendor in writing within fourteen (14) calendar days, beginning on the day you receive the products. In certain specific circumstances, duly specified in the Return Section, you are permitted to exchange a product with another product.
5.2
In order to recess from the contract you must fill out the Return Form, available online, as an alternative you can directly contact us.
5.3
In order to correctly perform your recess right, you must return the products to the Vendor within fourteen (14) calendar days of the date you notify Vendor of the cancellation.
5.4
In this case you will receive a full refund of the price of the products including standard delivery costs, if any have been paid (but excluding supplementary costs for expedited delivery options, gift wrapping and other additional expenses). Furthermore, you have a legal obligation to take reasonable care of the products whilst they are in your possession. If you fail to comply with this obligation, the Vendor may have a right of action against you for compensation.
5.5
You can return the products either by the approved courier (as indicated on the online Return Form) via pre-paid, return label provided by the Vendor; or by packaging the relevant products securely and sending them to Vendor using another courier.
5.6
If you decide to use a different courier than the one indicated by the Vendor in the Return Form, you should instead take charge of the delivery expenses. The Vendor will not refund any additional costs you incurred by choosing a different courier, and/or other delivery methods faster than standard. In this case, the liability related to loss or damage of goods during transport, which is due to your negligent choice of courier and/or method of delivery, will remain on you.
5.7
The return right - besides compliance with the terms and conditions described in points mode 5.1, 5.2, 5.3 and 5.4 - is exercised properly if the following conditions are fully met: a. should the Return Form is correctly transmitted online through the website timeforyourskin.com or other unequivocal statement of your decision to recess from the contract must be properly completed and provided to the Vendor within fourteen (14) calendar from the date of delivery of the products; b. the products must not have been used; c. the products must be returned in their original packaging; if you want to return a kit, you have to return all the items included, this provision also applies to any enclosed free samples; d. the returned products must be delivered to the shipping company within fourteen (14) days of service since you announced your decision to the Vender to terminate the contract; e. products must not be damaged.
5.8
If the return right is correctly performed as described, the Vendor will process the refund as soon as possible.
5.9
Money will be refunded as soon as possible and in any event within fourteen (14) days from the date on which the Vendor is aware of the exercise of your right of withdrawal, the Vendor will proceed with the refund procedure once checking the correct execution of the terms and conditions stated above.
5.10
If the terms and conditions for the exercise of your right of withdrawal do not meet the prevision stated at paragraph 5.7, you will not be refund. Within 14 days from the date you received the email with which you will be notified of the non-acceptance of the return, you can choose to get back, at your own expenses, the products in the state in which they were returned to the Vendor. Otherwise, the Vendor is entitled to keep the products in addition to the sums already paid for their purchase. If the conditions of the previous paragraph 5.7 are not fulfilled, you will not be entitled to receive the full payment of the sums already paid to the Vendor. You will be responsible for the decrease in value of the returned products, resulting from any use other than that authorized by the Vendor in order to allow you to determine the nature, characteristics and functioning of such products. In this hypothesis, the refund will be determinate in a percentage between 10 and 90 less of the amount you paid to the Vendor for the purchase of the returned products, as you will be specifically notified, via email, by the Vendor. Within 14 days of sending the e-mail with which you will be notified of the amount deducted from the refund, you can choose to get back at your expense, the products in the state in which they were returned to the Vendor, by giving notice to the Vendor, according to mode you will be notified. Otherwise, the vendor can keep the products and an amount equivalent to the percentage deducted on repayment.

6. Refund
6.1
After returning products, the Vendor will check the conformity thereof to the conditions and time limits specified in paragraph 5.8. In the event that the checks are successfully concluded, the Vendor will confirm, by e-mail, the acceptance of the returned products. In the event that the checks are not successfully concluded, the Vendor will communicate, by e-mail, the observed existence of a value decrease of the returned products, arising from any breach of the conditions stated in paragraph 5.7. At the same time, the Vendor will communicate the amount that will be deducted from the sum you paid for the purchase of the returned products; alternatively you have the possibility to get back, at your own expense, the products in the state in which they were returned to the Vendor, as provided in paragraph 5.10.
6.2
Whatever the mode of payment you used, the refund, full or partial, is processed by the Vendor in the shortest time possible and in any event within fourteen (14) days from the date on which the Vendor became aware of your right to cancel after verification of proper implementation of your right of withdrawal and verification of the returned products.
6.3
The Vendor performs refund by using the same methods of payment you used for the purchase of the returned products unless you have expressly agreed with the Vendor to use a different methods of payment and provided that you do not incur in any fees further as a result of the repayment. If there is no correspondence between the recipient of the products indicated in the order form and who made the payment of the sums due for their purchase, the repayment of sums, in the event of exercise of the right of withdrawal, it will be performed by the Vendor, in however, against those who made the payment.
6.4
The value date of crediting shall be the same; you will not undergo any loss in terms of bank interest.
6.5
Vendor indicates as delivery company for returning products TNT courier or DPD. By TNT or DPD, by using the pre-printed adhesive label attached to the package containing the product, you can return the products to the Vendor, without making the payment of necessary expenses. This method takes the direct payment to the Vendor, on your behalf, the cost of returning the purchased products, freeing you from any obligation to pay towards the freight forwarder. This method also allows you to check, at any time, where each pack, freeing you from any liability in case of loss or damage of goods during transport.

7.Privacy
7.1
You will find information on how we process your personal data by clicking on Privacy Policy.
7.2
For further information on our Privacy Policy you can contact us at info@timeforyourskin.com or at our registered offices located in Piazza Santo Stefano, 5, Suite n. 309, 20122, Milano, Italy.

8.Governing Law
8.1
These Terms and Conditions are governed by Italian law and in particular by Italian legislative decree 6 September 2005 no. 206 on distance contracts and by Italian legislative decree 9 April 2003 no. 70 on certain aspects related to e-commerce.
Please note that the European Commission provides a platform for alternative extra-judicial resolution of disputes, available on the website http://ec.europa.eu/odr

9.Amendments and updates
9.1
The Terms and Conditions may be amended from time to time due to new laws and regulations or other reasons. The new Terms and Conditions shall be effective as of the date of publication on timeforyourskin